Terms of service

OVERVIEW
Welcome to Oasis Candles Inc. website! We, Oasis Candles Inc., are the operators of this site, and we demand that you accept all the terms, conditions, policies, and notices stated here if you wish to access any information, tools, and services available on this site. Our website is a platform created with utmost care and attention to detail, and we take pride in offering you the best services possible. So, please go ahead and explore our website, but make sure to comply with our terms and conditions.

When you visit our website or purchase something from us, you are agreeing to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site, including customers, vendors, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. By continuing to use or access the website after any changes have been posted, you are indicating your acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence. If you are not of legal age, you must obtain parental or legal guardian's consent before using this site.

You are not allowed to use our products for any illegal or unauthorized purpose. While using our service, you must comply with all applicable laws in your jurisdiction, including copyright laws. 

You are strictly prohibited from transmitting any worms, viruses, or any other harmful code.

Any violation of these Terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We want to make it clear that we have the absolute right to refuse service to anyone, for any reason, at any time. Please note that your content, excluding credit card information, may be transferred unencrypted and subject to changes to conform to technical requirements. However, be assured that your credit card information will always be encrypted during the transfer over networks.

Under no circumstances are you allowed to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission.

The headings used in this agreement are for convenience only and will not limit or affect these Terms in any way.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Please be advised that the information provided on this site may not always be accurate, complete, or current. The material presented on this site is intended for general informational purposes only, and it is not recommended that you rely solely on it when making decisions. Instead, we suggest that you consult primary, more accurate, more complete, or more timely sources of information. Please note that any reliance you place on the material presented on this site is entirely at your own risk. 

This site can contain historical information that may not be current. Such information is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update the information on our site. It is your responsibility to monitor any changes that may occur.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Our product prices are subject to change without prior notice. We reserve the right to modify or discontinue our service, or any part or content thereof, at any time without prior notice. Please note that we shall not be held liable to you or any third party for any modification, price change, suspension, or discontinuance of our service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Please be aware that certain products or services are exclusively available online, with limited quantities and subject to our refund policy. We've made every effort to accurately display colors and images of our products on our website, but we cannot guarantee their accuracy on your computer monitor.

We reserve the right to limit sales of our products or services to specific individuals, regions, or jurisdictions. We may also limit the quantity of any product or service we offer. All product descriptions and pricing are subject to change at our discretion, and we may discontinue any product or service at any time. Please note that any offer for a product or service on our website is void where prohibited by law.

Finally, we cannot guarantee that any product, service, information, or other material purchased from us will meet your expectations, and we do not guarantee that any errors or issues with our services will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We want to inform you that we have the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order, at our sole discretion. These restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we decide to make any changes or cancel your order, we will try to notify you by contacting the email and/or billing address/phone number that you provided at the time of placing the order. Additionally, we reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Please note that by placing an order with us, you agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. It is your responsibility to keep your account and other information, such as your email address, credit card numbers, and expiration dates, up to date, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools, but please note that we have no control over them and do not monitor their use. By using these tools, you acknowledge and agree that we provide access to them "as is" and "as available," without any warranties, representations, or conditions of any kind, and endorsement. We are not liable for any issues that may arise from your use of these optional third-party tools. It is entirely your responsibility to ensure that you are familiar with and agree to the terms on which these tools are provided by the relevant third-party provider(s). Additionally, we may offer new services and features in the future, and these will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Please keep in mind that some of the content, products, and services available through our service may contain materials from third-party sources. Our site may also include links to third-party websites that are not affiliated with us.

It's important to note that we are not responsible for examining or evaluating the content or accuracy of any third-party materials, websites, or any other materials, products, or services provided by third parties. Therefore, we do not warrant and will not have any liability or responsibility for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Before engaging in any transaction, please carefully review the policies and practices of the third-party website and make sure you fully understand them. If you have any complaints, claims, concerns, or questions regarding third-party products, please contact the third party directly.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If we request you to send us specific submissions such as contest entries, or if you send us creative ideas, suggestions, proposals, plans, or other materials without our request, you agree that we may use, edit, copy, publish, distribute, translate, and utilize in any medium any comments that you forward to us without any restrictions. We are not obligated to keep any comments confidential, compensate you for any comments, or respond to any comments.
We may, but are not obliged to, keep an eye on, modify, or delete any content that we consider, at our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

By posting comments, you agree to not violate any third party's rights, including copyrights, trademarks, privacy, personality, or any other personal or proprietary right. Additionally, you agree that your comments will not contain any libelous, abusive, unlawful, or obscene material or any computer virus or malware that could affect the Service's operation or any related website in any way. You are not allowed to use a false email address, pretend to be someone else, or mislead us or third parties about the origin of any comments. You are solely responsible for the accuracy of your comments, and we take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION
"Please be informed that when you provide your personal information through the store, it is subject to our Privacy Policy."

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
At times, you may come across some errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability on our website or in the Service. We reserve the right to change or update information, correct any errors, inaccuracies, or omissions, or cancel orders if any information on the Service or any related website is inaccurate at any time without prior notice, even after you have placed your order.

Please note that we are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. Please do not assume that any specified update or refresh date applies to all information in the Service or on any related website.

SECTION 12 - PROHIBITED USES
In addition to other restrictions outlined in the Terms of Service, the following are prohibited uses of the site and its content: (a) using it for unlawful purposes; (b) soliciting others to engage in unlawful activities; (c) violating any local, state, national, or international laws and regulations; (d) infringing on our intellectual property rights or those of others; (e) engaging in any form of discrimination or harassment based on characteristics such as gender, sexual orientation, religion, ethnicity, age, national origin, or disability; (f) providing false or misleading information; (g) uploading or transmitting viruses or other malicious code that may interfere with the Service or any related website's functionality; (h) collecting or tracking personal information of others; (i) engaging in spamming, phishing, or other unethical online behavior; (j) using the site for obscene or immoral purposes; or (k) attempting to circumvent the Service or any related website's security features. We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We cannot guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We also do not guarantee that the results you may obtain from using our Service will be accurate or reliable.

Please note that we reserve the right to remove the Service for indefinite periods or cancel it at any time without notice to you.

By using our Service, you agree that you are doing so at your own risk. The Service, along with any products or Services delivered to you through the Service, are provided "as is" and "as available." We do not make any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We, and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Please keep in mind that in some states or jurisdictions, the exclusion or limitation of liability for consequential or incidental damages is not allowed. In such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
By agreeing to these Terms of Service, you commit to indemnifying, defending, and holding harmless Oasis Candles Inc., as well as our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand made by any third-party. This includes reasonable attorney fees that may arise due to your violation of any law, breach of these Terms of Service, or violation of any third-party rights.

SECTION 15 - SEVERABILITY
If a court determines that any part of these Terms of Service is illegal, invalid, or unenforceable, that part can still be enforced to the fullest extent permitted by law, and any unenforceable part will be removed from these Terms of Service. This decision won't affect the validity or enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities that the parties have incurred before the termination date will continue to exist even after this agreement is terminated, for all purposes.

These Terms of Service will be in effect until either you or we terminate them. You can terminate these Terms of Service at any time by letting us know that you no longer wish to use our Services or when you stop using our site.

If we determine that you have failed, or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without any prior notice to you. You will be responsible for all amounts due up to, and including, the date of termination, and we may also deny you access to our Services or any part of them.

SECTION 17 - ENTIRE AGREEMENT
If we fail to enforce any right or provision of these Terms of Service, it does not mean that we have waived that right or provision. The Terms of Service, along with any policies or operating rules posted by us on this site or relating to the Service, constitute the entire agreement between you and us. They supersede any prior or contemporaneous agreements, communications, and proposals, oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). If there are any uncertainties in the interpretation of these Terms of Service, they should not be interpreted against the party that created them.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed by the laws of Canada.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
For questions about the Terms of Service, please reach out to us at oc@oasiscandles.ca. Our contact information is listed below:

oc@oasiscandles.ca
Kitchener, Ontario N2H4V4